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STANDARD BUSINESS TERMS AND CUSTOMER INFORMATION

I. Standard business terms


§ 1 Basic provisions

(1) The following terms and conditions apply to all the contracts, which you have with us as a supplier (Anna Talvitie) via the website
Close https://www.anmacheno.com/. Unless otherwise agreed, the inclusion may be used by you
own conditions contradicted.


(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that
predominantly neither their commercial nor their self-employed professional activity can be attributed. Everyone is an entrepreneur
natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, exercise their
independent professional or commercial activity.


§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.
(2) As soon as we place the respective product on our website, we make you a binding offer for the sale
Conclusion of a contract via the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can use the corresponding button in the navigation bar
You call up the "shopping cart" and make changes there at any time.
After calling up the "Checkout" page and entering your personal data as well as the terms of payment and shipping, you will be
Finally, the order data is displayed as an order overview.
If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofortüberweisung) as a payment method, you will
either to the order overview page in our online shop or to the website of the provider of the instant payment system
forwarded.
If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there.
Finally, on the website of the provider of the instant payment system or after you return to our online shop
were routed, the order data is displayed as an order overview.
Before sending the order, you have the opportunity to check the details in the order overview again, to change (also
via the "back" function of the internet browser) or to cancel the order.
By sending the order via the corresponding button ("buy" or similar designation) you declare
legally binding the acceptance of the offer, whereby the contract comes about.
(4) Your requests for the preparation of an offer are non-binding for you. We will make you a binding offer in this regard
Text form (e.g. by e-mail), which you accept within 5 days (unless a different period is stated in the respective offer).
be able.
(5) The order is processed and all information required in connection with the conclusion of the contract is transmitted
partially automated by e-mail. You must therefore ensure that the e-mail address you have given us is correct,
the receipt of e-mails is technically ensured and, in particular, not prevented by SPAM filters.

§ 3 Special agreements on offered payment methods


(1) Payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options.
Payment is made to Klarna in each case:
Sofortüberweisung: Available in Germany. Your account will be debited immediately after placing the order.
Further information and Klarna's terms of use can be found here. General information about Klarna can be found here. Her
Personal information is processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information provided
in Klarna's privacy policy.
More information about Klarna can be found here. You can find the Klarna app here.

§ 4 Right of retention, retention of title
(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.


§ 5 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are asked to inspect the goods immediately upon delivery for completeness, obvious defects and
to check transport damage and to inform us and the forwarding agent of any complaints as quickly as possible. Don't follow that
this has no effect on your statutory warranty claims.
(3) If a feature of the goods deviates from the objective requirements, the deviation is only deemed to have been agreed if you
We were informed about the same when we submitted the contractual declaration and the deviation was expressly and separately
agreed between the contracting parties.


§ 6 Choice of Law
(1) German law applies. For consumers, this choice of law only applies to the extent that this is required by mandatory provisions of the law
protection granted in the state of the consumer's habitual residence is not withdrawn (favourability principle).
(2) The provisions of the UN Sales Convention expressly do not apply.


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II. Customer information


1. Identity of the seller


Anna Talvitie
Frauenstr. 34
80469 München
Germany
Telephone: 01733644676
E-Mail: anna@annaheino.com


Alternative dispute resolution:
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which
can be viewed under https://ec.europa.eu/odr.

2. Information on the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the
Regulations "Conclusion of the contract" of our General Terms and Conditions (Part I.).


3. Contract language, contract text storage
3.1. Contract language is German.
3.2. We do not save the full text of the contract. Before sending the order via the online shopping cart system
the contract data can be printed out or saved electronically using the print function of the browser. After accessing the
When ordering from us, the order data, the information required by law for distance contracts and the general
Terms and Conditions will be sent to you again by e-mail.
3.3. If you request an offer outside of the online shopping cart system, you will receive all contract data as part of a binding contract
Offer sent in text form, e.g. by e-mail, which you can print out or save electronically.


4. Essential characteristics of the goods or service
The essential features of the goods and/or service can be found in the respective offer.


5. Prices and terms of payment
5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all
Price components including all applicable taxes.
5.2. The shipping costs are not included in the purchase price. They are accessed via an appropriately labeled button
our website or in the respective offer, are shown separately in the course of the ordering process and are from
to be borne by you in addition, unless delivery free of charge has been promised.
5.3. Any costs incurred for the money transfer (bank transfer or exchange rate fees) are to be borne by you in the cases
to be borne in which the delivery takes place in an EU member state, but the payment was initiated outside the European Union.
5.4. The payment methods available to you are under a correspondingly labeled button on our
website or in the respective offer.
5.5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are immediate
due for payment.


6. Terms of Delivery
6.1. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a
correspondingly designated button on our website or in the respective offer.
6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the
item sold during the shipment is only transferred to you when the goods are handed over, regardless of whether the shipment
insured or uninsured. This does not apply if you independently use a transport company not named by the entrepreneur
or have commissioned another person to carry out the shipment.


7. Statutory liability for defects
Liability for defects is based on the "Warranty" provision in our General Terms and Conditions (Part I).
These terms and conditions and customer information were created by the lawyers of the Händlerbund, who specialize in IT law
permanently checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the
case of warnings. For more information, see: https://www.haendlerbund.de/agb-service.


last update: 01.01.2022

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